NPS score of +75 and 46% parental response rates from using better way to capture customer feedback, says National Citizen Service
Morgan Stanley and Crisis at Christmas deliver a huge operation every December, using a mix of new and old technologies, to get people living on the streets some much needed services.
The U.S. spends plenty on social welfare. But government agencies waste money on too difficult to use projects. Code for America wants to help.
The Department for International Development (DFID) leads the UK’s work to end extreme poverty and is using technology to support its mission.
Two UK-based organisations are trying to make it easier for students from disadvantaged backgrounds to get work without family connections.
Taking card payments over the phone is subject to strict rules under PCI DSS – and with home-based agents, gets even more complicated. Here’s how UK charity RNIB solved the problem.
Cath Everett talks to two start-ups whose aim it is to enable donors to see where their money is being spent, through the use of blockchain.
The world-famous hospital for children is creating a more tailored experience for donors and keeping the cost of charity down with Salesforce.
Ten non-profits that have successfully implemented technology not just as a channel for interacting with the public, but as part of wider digital transformation initiatives that will change the way they deliver their valuable services.
Lloyds report reveals how much time and money is lost via online aversion. We speak to the Exeter Leukaemia Fund about how to drive change within charities.